What We Collect and Why We Keep It
We collect your name, contact details, date of birth and payment references when you register and fund your account. Payment references include transaction IDs from Touch 'n Go eWallet, Boost and GrabPay — we store these to match deposits to your account wallet and to process
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withdrawal requests accurately. We also log device type, browser session data and IP address each time you access the platform, which lets us detect unusual login attempts and keep your account secure. Cookies track your session state so pages load correctly across visits — you can
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manage cookie preferences through your browser settings at any time. We do not store your full e-wallet PIN or banking credentials; those stay within your payment app. Data we collect is retained for as long as your account remains active and for a further period required
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by applicable law. If you close your account, we will delete or anonymise personal data that we are not legally required to keep. All storage uses encryption at rest. Access to your data internally is limited to staff whose role requires it. We do not sell,
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rent or trade your personal data to any third party for marketing. Where we share data with service providers — for example, payment processors or fraud-screening tools — those parties are contractually bound to handle it only for the purpose we specify. Availability of this service
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depends on local law and is accessible where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.